![]() How can I restore my Viber messages from PC?Īll you need to do is save the viber. Youll need to allow the computer app to access all the chat history on your phone to sync Viber. Once the app starts on your computer, youll need to click Sync to start the sync process. If the issue is only with one contact, try deleting them off your phone and then add them again to your contact list. If the issue is on your desktop, restart both your phone and your desktop. Update your phone/desktop to the latest version of Viber. How can I access my Viber backup from iCloud?.How do I connect my Viber to my Google Drive?.How do I transfer Viber messages from iPhone to computer?.How do I install Viber on my Chromebook?.How can I use two Viber account in one PC?.How can I restore my Viber messages without backup?. ![]() How do I save a Viber conversation as a PDF?.How can I restore my Viber messages from PC?.However, in the future, Viber assumes the possibility to introduce the ability to set up your own auto-reply. The auto-reply text is not customizable - the user will be shown a default message in the language that is set on the user’s phone. The Auto-reply will be triggered if the company has not configured a Callback URL. In this way, the 1WAY business logic can be preserved. The ability to set up an auto-reply on the Viber side if the business is not ready to interact with the client. The ability for a user to reply to a specific message inside a business conversation. The ability to pin the selected message or message thread at the top of the business chat: flight details, tickets, delivery status, etc. gif up to 24MB), videos cannot exceed the 100MB max size limit. The ability to send photos and videos to brands: ID card certification, post-sales support, screenshots, etc. eps.Įach file can be up to 200MB in size. The ability for brands and users to exchange different types of files with each other including warranties, invoices, prices, booking confirmations, certificates, etc. Many of the new features are similar to those available in Viber’s private and group chats. ![]() Of course, new functionality will also be added to the new service. Messaging capabilities via Unified service typeĪll the messaging options that Viber business messaging users are accustomed to will remain in the Unified service type. They will only need to pay for one unified type and can receive the earlier benefits of two services at a comparatively cheaper price of one. The new type also has a cost advantage: companies will no longer need to pay subscription fees for both 1WAY and 2WAY if they want to receive user responses. For these reasons, we have decided to unify existing Business Messages services into a single service type, making the most of their individual benefits”. As a result, users can get up to 3 different threads in Viber with the same brand, potentially creating confusion for both parties. “As you may know, today we offer three separate service types for Business Messages, without the possibility to easily upgrade from one service type to another. ![]() “For us at Viber, it’s always important to find the best match between improving the user experience on the one hand and making Viber for Business products easier for brands to use on the other”, says Messaggio Karen Gispan Constante, Senior Partnerships Manager at Viber. The unification of services will allow brands to register a single Sender ID, on whose behalf they can send bulk messages and receive customer responses at the same time In this article, we will tell you about the new features, benefits and cost of the new Unified type service. 1WAY, 2WAY, and Session will turn into one, along with enabling the client to send a response. Viber has announced a new solution that will offer the features of all types of Sender IDs - Unified service type. This is good news for those who use Viber for business or are just going to connect the Sender ID. Depending on the company’s tasks, the brand chooses the appropriate one: 2WAY - with the ability to answer the user, 1WAY - without the ability to answer, and Session for dialogs initiated by the user. To communicate with customers today, Viber offers businesses three types of Sender ID.
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